Our Commitment to Your Privacy
AnchorNova Ltd ("AnchorNova," "we," "us," or "our"), a Private Company Limited by Shares registered under the Companies and Allied Matters Act 2020, is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit anchornovahq.com, academy.anchornovahq.com, store.anchornovahq.com, or engage with our enterprise services, learning programs, or digital products.
By using our platforms, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.
Who We Are
AnchorNova Ltd
#3 Saint Christopher Avenue, Uyo, Akwa Ibom State, Nigeria.
Registered: 20 February 2026 · CAMA 2020
Email: info@anchornovahq.com
AnchorNova Ltd is the data controller responsible for your personal data collected through our platforms and services.
What We Collect & Why
We collect information that you provide directly to us and information generated through your use of our platforms:
- Identity Data: First name, last name, occupation, and organisation name provided during enrollment or contact.
- Contact Data: Email address, phone number, and country of residence.
- Payment Data: Transaction references and payment confirmation data processed by Paystack and Flutterwave. We do not store card details — these are handled exclusively by our payment processors.
- Institutional Data: Organisation name, official email, role, and purpose provided when requesting our Capability Statement or engaging enterprise services.
- Usage Data: IP address, browser type, pages visited, time spent, and referral source — collected automatically via standard analytics tools.
- Communications Data: Messages, inquiries, and correspondence submitted via our contact forms.
- Academy Data: Course progress, assessment results, and certification records on The Learning Vault.
Lawful Basis & Use
We process your personal data under the following lawful bases:
- Contract performance: To enroll you in courses, deliver digital products, and fulfil enterprise service agreements.
- Legitimate interests: To improve our platforms, communicate institutional updates, and conduct business development activities.
- Consent: For marketing communications and beta product waitlists — you may withdraw consent at any time.
- Legal obligation: To comply with applicable Nigerian law and regulatory requirements.
Specifically, we use your data to:
- Process enrollments, payments, and product deliveries
- Issue and verify certificates through our certification engine
- Respond to enterprise inquiries and capability statement requests
- Send course updates, institutional announcements, and product communications
- Improve the performance and content of our platforms
- Comply with legal, regulatory, and financial reporting obligations
Who We Share Your Data With
We do not sell, rent, or trade your personal data. We may share your information only with:
- Payment Processors: Paystack and Flutterwave, to securely process transactions. Both are PCI-DSS compliant.
- Service Providers: Trusted third-party platforms (e.g., email delivery, analytics, cloud hosting) operating under data processing agreements.
- Regulatory Authorities: Where required by Nigerian law, court order, or lawful government request.
- Enterprise Partners: Only where you have explicitly requested a partnership, collaboration, or subcontracting engagement.
How We Protect Your Data
AnchorNova employs industry-standard security measures to protect your personal data:
- 256-bit SSL encryption on all web transmissions
- AES-256 encryption for stored sensitive data (applicable to AnchorReport platform)
- Role-based access controls limiting internal data access to authorised personnel only
- Regular security reviews of our platforms and third-party integrations
No system is 100% secure. If you suspect unauthorised access to your account or data, contact us immediately at info@anchornovahq.com.
Your Data Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Withdrawal of Consent: Withdraw consent for marketing communications at any time via the unsubscribe link in our emails.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at info@anchornovahq.com. We will respond within 30 days.
How Long We Keep Your Data
- Enrollment & Academy Records: Retained for the lifetime of your account, plus 7 years for certificate verification purposes.
- Payment Records: Retained for 7 years in compliance with Nigerian financial regulations.
- Contact & Inquiry Data: Retained for 2 years from last interaction.
- Marketing Consent Data: Retained until withdrawn.
Upon expiry of the relevant retention period, your data will be securely deleted or anonymised.
Cookies & Tracking
Our websites use cookies and similar technologies to enhance your experience, analyse traffic, and support platform functionality. These include:
- Essential cookies: Required for core platform functions (login sessions, payment flows).
- Analytics cookies: Used to understand how visitors interact with our platforms.
- Preference cookies: To remember your settings and improve return visits.
You may disable non-essential cookies through your browser settings, though this may affect platform functionality.
Policy Updates & How to Reach Us
We may update this Privacy Policy from time to time. The most current version will always be available at anchornovahq.com/privacy-policy. Material changes will be communicated via email to registered users.
For any privacy-related questions, concerns, or requests:
- Email: info@anchornovahq.com
- Registered Office: #3 Saint Christopher Avenue, Uyo, Akwa Ibom State, Nigeria